Hospitality manager CV example
Turn a fast-moving operation into evidence of leadership, service and commercial control.
Name the operation
Hotel, restaurant, events, catering or a mixed operation each carry different expectations — be specific about which one you're describing, and at what scale, rather than writing a generic 'hospitality' CV.
A structure to build from
Profile (operations-led) → Key skills → Work experience (evidence-led) → Achievements → Education/training/certifications.
Evidence to draw on
Think about guest service standards, staffing and rota management, supplier relationships, functions or events you ran, and the service or compliance standards you were responsible for.
Achievements, only where genuine
If you have real figures for occupancy, service scores, cost control or team retention, use them. If you don't, describe the scope of what you managed and the outcome instead of estimating.
Show you can handle pressure and variability
Hospitality rarely runs to a fixed script — describe a moment where you coordinated across departments or handled a high-pressure service period, since that's often the most persuasive evidence for this kind of role.
Tailor for the venue and level
A single-site restaurant manager CV and a multi-site or branded-hotel operations CV should look different — match your systems, standards and reporting references to the level you're targeting.
Considering a move into customer service?
If you're exploring a step out of hospitality, see the hospitality-to-customer-service transition guide for how your guest-facing experience could translate.