Admin assistant CV example

Listing 'answering emails' or 'filing documents' as duties tells an employer very little. The evidence is in how you did it: how much correspondence, how complex the filing or records system was, how you kept it accurate under pressure.

Profile → Key skills → Work experience (evidence-led) → Systems and software → Education/training. Use a role-specific profile line, for example: 'Administrative assistant with two years' experience managing records, correspondence and scheduling for a 15-person team.'

Think about the records and filing systems you maintained, the volume and type of correspondence you handled, scheduling and diary management, and any meetings you organised or minuted.

Admin work often involves confidentiality and juggling competing priorities — make that visible: 'Managed confidential HR correspondence while coordinating scheduling across three departments' says more than 'general admin duties'.

If you improved a process, reduced errors, or saved time through something you introduced, describe it with the real outcome. If you didn't, focus on the scope and reliability of what you delivered instead.

Office-based, remote, public-sector and specialist administration (legal, medical, financial) all value slightly different evidence — adjust your systems and compliance references accordingly.

If you're moving into admin from retail or another customer-facing role, see the retail-to-administration transition guide for how to translate that experience directly.